Managing Your Order


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DISCOUNT CODE USEAGE:

  • During sale periods the use of only one discount code is permitted. 
  • New Account signup discount codes cannot be used in conjunction with any other sale discount codes, however these can be used outside of sale periods.
  • Discount codes can only be used online and will not be available via telephone.

 

ORDER FULFILLMENT ISSUES:

  • On the rare occassion where orders are received and we are unable to fulfil, the customer will be contacted directly via email or telephone to arrange for a either a full refund or product exchange.
  • If we cannot contract the customer within 24 hours of receiving the order we will arrange a refund for any orders or parts of, and despatch any balances as quickly as possible.